WorkCover WA to exhibit at Nifnex Small Business Expo 2018

WorkCover WA to exhibit at Nifnex Small Business Expo 2018

WorkCover WA is the government agency responsible for overseeing and regulating the workers’ compensation and injury management scheme in Western Australia. The agency’s role is to lead a contemporary, healthy and integrated workers’ compensation scheme that is fair, accessible and cost effective for all participants.

As a Gold Exhibitor at the Nifnex Expo, we interviewed WorkCover WA to find out more about how the agency can assist small businesses in WA.

Who are your clientele and how do you help them best?

Our key stakeholders include:

  • workers injured through a work related accident or disease
  • employers who are required by law to take out workers’ compensation insurance
  • the West Australian Government
  • insurers, self-insurers and insurance brokers
  • vocational training, human resource and occupational safety and health (OSH) officers
  • approved vocational rehabilitation providers (AVRPs)
  • medical and allied health providers
  • legal practitioners and registered agents
  • unions and employer associations
  • the community

WorkCover WA continues to maintain a strong emphasis on actively working with all stakeholders through consultation, feedback and collaboration which allows us to improve the workers’ compensation system in ways that are meaningful and relevant to stakeholders. We value the positive relationships we have with our stakeholders, as these provide us with important feedback on the success of our various activities and functions.

The need in the market place for the services you provide.

There are 1.5 million workers and 85,000 employing businesses in Western Australia. When a workplace injury occurs, it is important for workers and employers to be protected. Without a robust workers’ compensation scheme in place, injured workers could be financially burdened and away from work for long periods of time. This could have significant consequences for their families and their workplace.

These consequences become more severe if an employer does not have workers’ compensation insurance, and an injured worker makes a claim. In these situations, the employer is personally liable for all claim expenses, which can cost in excess of $1,000,000.

The necessity for a regulatory agency like WorkCover WA is therefore essential, to ensure:

  • employers have current workers’ compensation insurance policies and are not financially burdened by an uninsured claim;
  • all parties operating in the scheme are performing effectively; and
  • workers are effectively rehabilitated and returned to work to minimise any disruptions to their families and workplaces.

Please tell us about the impact your work has created in the small business industry.

The WA workers’ compensation scheme is working effectively across all stakeholder groups.

Current comparative statistics:

  • WorkCover WA’s recommended premium rate for 2018/19 is 1.585% of total wages. This rate has remained below 2% for the past 12 years.
  • 84% of WA workers return to work at any time 7-9 months post injury, which is higher than the national average.
  • The rate of disputes within workers’ compensation claims is 3.9% which is the second lowest of Australian jurisdictions.

Are there any regular seminars that small business owners & employees can attend to understand how the workers compensation scheme works?

WorkCover WA host free quarterly seminars to provide an introduction to the workers’ compensation scheme in WA, and this covers:

  • how the scheme operates
  • legislation and premium rates
  • claims process and statistics
  • accreditation and monitoring
  • key obligations of employers
  • dispute resolution
  • injury management and return to work.

These seminars are ideal for anyone new to workers’ compensation or injury management, as well as existing employees working in insurance, broking, self-insurance, workers’ compensation law, rehabilitation, injury management and return to work.

For more information on WorkCover WA please contact:

WorkCover WA Facebook page –

WorkCover WA Twitter page – @WorkCoverWA


Advice and Assistance line: 1300 794 744, or 9388 5537 for the hearing impaired

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